ADVANCED CONSUMER INSIGHTS
- When are the peak hours in my stores?
- At which entrance can visitor conversion be improved?
- How long do customers dwell in specific store sections?
- How do customers move through the store?
- Which areas should be incentivized?
- How many customers engage in cross-store shopping?
- How does the weather affect visitor behavior?
- Did changes in store layout reduce customer waiting time?
- Has the change in store design led to higher customer engagement?
- Is staff optimally aligned to fit the service level?
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BOOST STORE PRODUCTIVITY, OPTIMIZE THE SHOPPER EXPERIENCE
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WE OFFER TWO ANALYTICS SOLUTIONS TO MEET YOUR SPECIFIC BUSINESS NEEDS
Lightweight and scalable store performance benchmarking
- Quantify location-specific traffic, dwell time, and loyalty
- Identify new and returning customers
- Compare over- and under-performing locations
Detailed insights into consumers’ in-store shopping behavior
- Visualize the flow of consumers’ in-store pathways
- Identify the impact of design and layout on consumer traffic
- A/B test stores with use of heat maps and waiting line analysis